At this time all orders are being shipped within 1 business day...BUT
The office will be closed while we
are in Nashville for the AQS from August 17 through 24. All orders will be
delayed during these dates and will be shipped as soon as possible after the
24th.
To know in advance when orders must be delayed in
shipping, please sign up for my notice only newsletter by clicking
HERE.
This will give you at least a weeks notice as to when we will be traveling to or
at a show and when there is a sale or new items available.
Return Policy:
No refunds after 30 days from date of invoice or without prior approval.
10% Restock Fee on all returned supplies.
Software replaced only with same item if defective.
NOTE: Many of my supplies have been discontinued so that I may
focus on developing new items and finding new and unique items for you.
But...there is one stop shopping for all your supply needs that I highly
recommend. Please visit Mark and Susan at
Discount
Embroidery Supply and tell them Dawn sent you. I have no doubt
that they have what you are looking for and will give you excellent customer
service!